The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Accommodations
“I loved the spacious room with two king-sized beds, providing plenty of room for my family to spread out and relax.” view full review
Luggage Help
“The luggage service was a lifesaver! They took care of our bags, which made our check-in and out so much easier.” view full review
Convenient Facilities
“Having a self-catering option allowed me to prepare snacks and meals, making our stay more comfortable and budget-friendly.” view full review
Secure Parking
“The underground parking was very secure and easily accessible, which gave me peace of mind during our stay.” view full review
General
No smoking on site
Wi-Fi
Free parking
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
24-hour security
Luggage storage
Lift
ATM/Cash machine
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Services
Housekeeping
Laundry
Business
Fax/Photocopying
Room features
Air conditioning
Heating
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
1850 Douglas Street,
Victoria,
Canada,
British Columbia
Map view
1850 Douglas Street,
Victoria,
Canada,
British Columbia
City landmarks
Museum
Royal BC Museum
910 m
Public Building
British Columbia Parliament Buildings
1.5
km
Victoria
Inner Harbour
1.3
km
Park
Beacon Hill Park
2.1
km
Castle
Craigdarroch Castle
2.3
km
Museum
Miniature World
1.0
km
Zoo
Victoria Bug Zoo
920 m
Museum
Helmcken House
1.3
km
2616 Pleasant St
Point Ellice House
1.5
km
Square
Bastion Square
810 m
Victoria
Government Street
940 m
Church
St Andrew's Cathedral
770 m
Park
Fisherman's Wharf Park
2.3
km
Gym
Crystal Pool
770 m
Shopping Area
The Bay Centre
760 m
Garden
Government House
2.2
km
St-Ann's Academy Office 835 Humboldt St 2nd Floor
St. Ann's Academy National Historic Site
1.5
km
Victoria
Old Town
1.3
km
189 Dallas Rd
Victoria Harbour Ferry
630 m
Church
Christ Church Cathedral
1.5
km
430 Belleville St
Black Ball Ferry Line
1.9
km
Victoria
Wharf Street
1.2
km
Gallery
Art Gallery of Greater Victoria
2.2
km
Nearby
Stadium
Save-On-Foods Memorial Centre
320 m
500 Fisgard St
Chinatown
260 m
800 Johnson St (Vancouver Island -- 90 minute ferry ride from Vancouver)
Craigflower Manor and Schoolhouse
470 m
634 Humboldt St Bc
The Maritime Museum of British Columbia
490 m
Public Building
Victoria City Hall
310 m
Chinatown
Fan Tan Alley
460 m
Park
Centennial Square
310 m
Restaurants
PIE Co
210 m
6-1701 Douglas St
Shatterbox Coffee Company
210 m
1701 Douglas Street Unit 15
2% Jazz Cafe
210 m
1701 Douglas Street
Vicexpress Teriyaki and Roll
210 m
1701 Douglas Street #6
Second Slice Pizza
200 m
1680 Douglas St
I Kyu Noodles
340 m
564 Fisgard St
Wah Lai Yuen
380 m
500 Fisgard St.
Victoria Barbecue House & Bakery
330 m
1714 Government St
Union Pacific Coffee
380 m
537 Herald St
Reviews and Ratings
Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
6.8/10
Nice
Rooms
5.9
Location
7.4
Service
7.1
Dining
5.6
Guest reviews
6.8/10
based on 7 reviews
2.5/5
based on 143 reviews
5.9
5.9/10 based on 2561 reviews
#44 of 45 hotels in Victoria based on Tripadvisor
Alan
United Kingdom,
April
2024
6.2/10
The hotel was in need of maintenance and in very poor condition, especially the room 095 I stayed in. However, the service was top-notch with friendly and professional staff. The location was ideal for both visiting friends and doing business, despite some sketchy spots. The dining options were limited with no included breakfast. The facilities were okay, considering the overall state of the hotel.
Rooms
5.0
The room 095 was not ready and in very poor condition, needing maintenance.
Service
9.0
The service was excellent with very friendly and professional staff.
Location
7.0
The location was ideal for visiting friends and doing business, with some sketchy areas around.
Dining
5.0
Limited dining options with no included breakfast.
Facilities
6.0
Basic facilities that were adequate.
Robert
United States,
December
2023
7.0/10
I had a mixed experience at this hotel. While the rooms weren't ready when I arrived and the carpet smelled like cigarettes, the staff was helpful in addressing the issues, even offering a 20% discount. The location was convenient, but noise from the lobby disturbed my sleep. The dining options were satisfactory, though nothing extraordinary.
Rooms
6.0
The rooms were not ready upon my arrival and had a cigarette smell, but the staff resolved the issues eventually.
Service
8.0
The staff was friendly and accommodating, offering a fair discount. They were quick to assist in making my stay more comfortable.
Location
7.0
The hotel's location was convenient for accessing various parts of the city, but noise from the lobby disrupted my sleep.
Dining
7.0
The dining options were sufficient but nothing extraordinary.
Facilities
The facilities were adequate for my needs during the stay.
Duane
United States,
November
2023
6.6/10
The hotel is in a pleasant location, offering a good base to explore the area. The rooms, while showing signs of age, are spacious and equipped with useful amenities. The service had its ups and downs, with some staff members being accommodating while others fell short. The location is convenient for accessing attractions and shopping areas. Overall, value for money seemed reasonable considering the facilities provided.
Rooms
7.0
The rooms are a bit dated but decently sized, equipped with useful amenities.
Service
6.0
Service had some positives and negatives, with certain staff members being accommodating.
Location
8.0
The location is pretty good, allowing easy access to various attractions and shopping areas.
Dining
5.0
Limited dining options with a restaurant nearby.
Facilities
7.0
Facilities provided met basic needs.
Claire
United Kingdom,
August
2023
6.4/10
The hotel is conveniently located in downtown, making it easy to access local amenities. The rooms, although showing signs of wear and tear, come with a functional coffee maker, but cleanliness could be improved. The service received was friendly and helpful, offering valuable advice on exploring Victoria. The location is central with good accessibility and adequate parking. Dining options are satisfactory with a nearby restaurant. Overall, a decent choice with room for improvement.
Rooms
5.0
The rooms are worn out and tired with some cleanliness issues, but the coffee maker works well.
Service
8.0
The staff was friendly and offered helpful recommendations.
Location
7.0
The hotel's downtown location allows easy access to all local amenities with convenient parking.
Dining
6.0
The dining options are satisfactory with a restaurant nearby.
Facilities
6.0
Basic facilities are available with room for improvement.
Colin
United Kingdom,
July
2023
7.0/10
The hotel's location is awesome, close to downtown and offering free ice in the parking facility. The rooms, though small, are clean and functional. The service was a mixed bag, with some staff being very attentive and polite while lacking assistance in emergencies. The dining experience was good but limited to certain products. Overall, the hotel provides value for money with a few drawbacks.
Rooms
7.0
The room was small but clean and functional.
Service
6.0
The service had great suggestions and politeness, but lacked assistance during emergencies.
Location
8.0
The location is awesome and central to Victoria, though a bit sketchy for some visitors.
Dining
7.0
The dining options were good with typical products available.
Facilities
7.0
The hotel offers basic facilities.
Norman
United Kingdom,
June
2023
7.4/10
The hotel was in a convenient location within walking distance of downtown and right by the bus stop. The rooms were clean and spacious, but the housekeeping service could be more sociable. The dining options were limited, but the location was ideal for exploring the city.
Rooms
8.0
The rooms were clean and spacious.
Service
7.0
The housekeeping service could be more sociable.
Location
9.0
The hotel was in a convenient location within walking distance of downtown and right by the bus stop.
Dining
6.0
The dining options were limited.
Facilities
7.0
The hotel had basic facilities but lacked variety.
Gerald
United Kingdom,
May
2023
5.0/10
The hotel had some issues with cleanliness in the rooms and the bathroom was in bad shape, leading to having to switch rooms. However, the hotel offered 2 king beds which was a plus, but there was a lingering chemical smell. The service was helpful, but accountability was lacking for the issues experienced. The location was decent and accessible to everything, being the only redeeming factor. Dining options were limited, and no breakfast was included. Overall, the stay was a mixed experience with some positive and negative aspects.
Rooms
5.0
Although the outer edges were not as clean and the bathroom was in bad shape, the hotel offered a room with 2 king beds. However, there was a bad lingering chemical smell.
Service
6.0
The staff was helpful and easy to deal with. However, accountability for the issues faced was lacking during my stay.
Location
6.0
The location was nice and decent, but it needs some investment to clean up the rooms. It was accessible to everything, which was the only redeeming factor.
Dining
5.0
There were limited dining options, and no breakfast was included in the stay.
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